Last Updated: December 19th, 2025
1. Introduction
Welcome to ProperHire ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile application (the "Platform").
2. Information We Collect
We collect information that you voluntarily provide to us when you register on the Platform, express an interest in obtaining information about us or our products and services, when you participate in activities on the Platform, or otherwise when you contact us.
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Personal Data: Name, email address, phone number, and mailing address.
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Property Data: Information about your home, project descriptions, and photos you upload.
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Location Data: We request access to your geolocation to connect you with professionals in your area. This data is processed via Google Maps API.
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Contractor Data: If you are a professional, we collect license numbers, insurance details, and business verification documents.
3. How We Use Your Information
We use the information we collect or receive:
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To facilitate account creation and logon processes (via Firebase).
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To connect homeowners with contractors based on geolocation and service type.
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To send you administrative information, such as product, service, and new feature information.
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To protect our Services (e.g., fraud monitoring and prevention).
4. Sharing Your Information
We generally do not share your personal information with third parties, except in the following situations:
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With Contractors: When you request a quote or service, we share your project details and location with relevant professionals. Your contact info is only shared once you agree to connect.
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Service Providers: We may share data with third-party vendors (e.g., Google Maps, Stripe, SendGrid) who perform services for us.
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Legal Obligations: If required by law to comply with a subpoena or similar legal process.
5. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.
6. Your Privacy Rights
Depending on your location, you may have the right to request access to and obtain a copy of your personal information, request rectification or erasure; and to restrict the processing of your personal information. To exercise these rights, please contact us at hello@properhire.com.
7. Contact Us
If you have questions or comments about this policy, you may email us at hello@properhire.com.